Privacy policy
Last Updated: 07-Nov-2023
Respecting your privacy
Sugi Sports Inc. respects your privacy. As such, we are committed to protecting the personal information of our users. We have adopted this privacy policy (the “Policy”) in order to be transparent about what data we collect, why we collect it, with whom we share it, how you can access it and how to correct it, if necessary. In this policy, the terms “Sugi Sports Inc.”, “Knapper”, “we”, “us” and “our” refer to Sugi Sports Inc.
We recognize our obligation to manage your data responsibly. We do not and will not sell your data to third parties.
This policy applies to your use of the knapper.com website. Please read it carefully to understand when you provide us with your data and how we use it. By using our website, you consent to the use of your personal information as described in this Policy.
In order to make this Policy as clear as possible, we have identified the occasions when a user could potentially share personal information with us.
The information collected through these different sections will be seen in more detail in this Policy. Information such as how your personal information is used, how and when it might be shared, how you can access and control it, how we ensure your information is secure and how to contact us will be discussed.
How do we use your data?
The submission of your personal information through your use of our website is governed by this Policy. As a user of our website, you also agree to respect and protect the privacy of third parties.
Specifically, we use your data for the following purposes:
- To develop new features and improve the website
- To provide the best possible customer service
- To communicate with you for marketing, advertising or account management purposes
- To compile statistics to guide business decisions
Our use of cookies
When you visit our website, you may provide us with information via cookies or similar technologies.
Cookies are files containing a small amount of data about a given user. This data may include an anonymous unique identifier. Cookies are stored on the user’s computer or on the hard drive of another device. They enable us to tailor your user experience each time you visit our site.
What are cookies?
This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.
Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.
How do we use cookies?
As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
Types of Cookies we use
Necessary
Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.
Cookie | Duration | Description |
---|---|---|
keep_alive | 1 hour |
Used in connection with buyer localization. |
_cmp_a | 1 day |
Used for managing customer privacy settings. |
preorder_wolf_session | 2 hours |
Cookie used by the pre-order feature. |
secure_customer_sig | 1 year | Shopify sets this cookie to be used in connection with customer login. |
cart_currency | 14 days | Shopify sets this cookie to remember the user’s country of origin and populate the correct transaction currency. |
_orig_referrer | 14 days | Shopify sets this cookie to be used in connection with shopping cart. |
__cf_bm | 1 hour | This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. |
shopify_pay_redirect | 1 hour | Shopify sets this cookie to enable secure online payment and checkout. |
cart | 14 days | Shopify sets this cookie to provide a connection with the shopping cart. |
cart_sig | 14 days | Shopify sets this cookie to be used in connection with store checkout. |
XSRF-TOKEN | 2 hours | Wix set this cookie for security purposes. |
_pay_session | session | Shopify sets this cookie to enable secure checkout and payment function on the website. |
_secure_session_id | 1 month |
Used to track a user's session through the multi-step checkout process and keep their order, payment and shipping details connected. |
apt_pixel | 1 year |
Control cookie used in connection to the website’s Content Delivery Network (CDN). |
cookieyes-consent | 1 year | CookieYes sets this cookie to remember users' consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about the site visitors. |
Functional
Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.
Cookie | Duration | Description |
---|---|---|
key | never | No description available. |
localization | 1 year | Flickr sets this cookie to to track usage of photo galleries embedded from Flickr. |
wpm-domain-test | session |
This cookie is related to Shopify Store to test the storage of parameters about products added to the cart or payment currency. |
cookietest | session | Description is currently not available. |
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.
Cookie | Duration | Description |
---|---|---|
_shopify_y | 1 year | This cookie is associated with Shopify's analytics suite. |
_shopify_s | 1 hour | This cookie is associated with Shopify's analytics suite. |
_landing_page | 14 days | Shopify installs this cookie to track landing pages. |
_shopify_sa_t | 1 hour | Shopify sets this cookie for marketing & referrals. |
_shopify_sa_p | 1 hour | Shopify sets this cookie for marketing & referrals. |
_gcl_au | 3 months | Google Tag Manager sets the cookie to experiment advertisement efficiency of websites using their services. |
_ga | 1 year 1 month 4 days | Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors. |
_gid | 1 day | Google Analytics sets this cookie to store information on how visitors use a website while also creating an analytics report of the website's performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously. |
cart_ts | 14 days | Shopify sets this cookie which is used in connection with checkout. |
_ga_* | 1 year 1 month 4 days | Google Analytics sets this cookie to store and count page views. |
_fbp | 3 months | Facebook sets this cookie to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising after visiting the website. |
amp_cookie_test | session |
We use Amplitude software for site analytics. There could be multiple amp_cookie_test cookies created on your browser. These cookies are used by Amplitude software to check if other analytical cookies are properly enabled on your browser. |
CLID | 1 year | Microsoft Clarity set this cookie to store information about how visitors interact with the website. The cookie helps to provide an analysis report. The data collection includes the number of visitors, where they visit the website, and the pages visited. |
_clck | 1 year | Microsoft Clarity sets this cookie to retain the browser's Clarity User ID and settings exclusive to that website. This guarantees that actions taken during subsequent visits to the same website will be linked to the same user ID. |
_clsk | 1 day | Microsoft Clarity sets this cookie to store and consolidate a user's pageviews into a single session recording. |
SM | session | Microsoft Clarity cookie set this cookie for synchronizing the MUID across Microsoft domains. |
MR | 7 days | This cookie, set by Bing, is used to collect user information for analytics purposes. |
Performance
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Cookie | Duration | Description |
---|---|---|
_gat | 1 minute | Google Universal Analytics sets this cookie to restrain request rate and thus limit data collection on high-traffic sites. |
SRM_B | 1 year 24 days | Used by Microsoft Advertising as a unique ID for visitors. |
Advertisement
Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.
Cookie | Duration | Description |
---|---|---|
locale_bar_accepted | session | Facebook sets this cookie to the display locale of the last logged-in user on the browser and it has a one-week lifetime. |
amp_f24a38 | 1 year |
Supports Amplitude product analytics. |
elfsight_viewed_recently | Less than a minute |
Determines which products the user has viewed, allowing the website to promote related products. |
test_cookie | 15 minutes | doubleclick.net sets this cookie to determine if the user's browser supports cookies. |
fr | 3 months | Facebook sets this cookie to show relevant advertisements by tracking user behaviour across the web, on sites with Facebook pixel or Facebook social plugin. |
IDE | 1 year 24 days | Google DoubleClick IDE cookies store information about how the user uses the website to present them with relevant ads according to the user profile. |
MUID | 1 year 24 days | Bing sets this cookie to recognise unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations. |
ANONCHK | 10 minutes | The ANONCHK cookie, set by Bing, is used to store a user's session ID and verify ads' clicks on the Bing search engine. The cookie helps in reporting and personalization as well. |
Uncategorized
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
Cookie | Duration | Description |
---|---|---|
_tracking_consent | 1 year | No description available. |
_tldtest_YCOhvGYM55U4NRlpg_Mrng | session | Description is currently not available. |
_tldtest_Qk7IqECNlfqBd1aGFM9Ia3 | session | Description is currently not available. |
_tldtest_pqclqKM3zEPtkUPIdty1bM | session | Description is currently not available. |
_tldtest_L-Vqv1zbe-Xt0peraj0W1s | session | Description is currently not available. |
_tldtest_NdQKcH_Wcxg3M_bKfBxAAx | session | Description is currently not available. |
_tldtest_m3eYl7S_KL_ff4JAll95rS | session | Description is currently not available. |
_tldtest_Wautic0EJekPepJm_VnRgo | session | Description is currently not available. |
_tldtest_IVivHea85C0JpVzLtn0-hb | session | Description is currently not available. |
_tldtest_n43Qc2x0KSOphI18Irp34e | session | Description is currently not available. |
Manage cookie preferences
Cookie SettingsYou can change your cookie preferences any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.
Chrome: https://support.google.com/accounts/answer/32050
Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac
Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc
If you are using any other web browser, please visit your browser’s official support documents.
How to unsubscribe from our mailing list
You can unsubscribe from Knapper mailing list at any time by contacting us by email at info@sugisports.com.
With whom do we share your data and why?
We do not sell our users’ personal information under any circumstances. Your data is only shared in accordance with this Policy. When you consent to this Policy, however, we may share your personal information with the following parties:
Third-party suppliers: In the course of our business, we may need to share some of your data with certain third parties. For example, we may share some of your data with our IT suppliers, for the purposes of carrying out their mandate or performing a service contract.
In general, the suppliers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.
However, some third-party service providers have their own privacy policies regarding the information we are required to provide to them when we use their services. With respect to these providers, we recommend that you read their privacy policies carefully so that you can understand how they will treat your personal information that they collect.
Once you leave our website or are redirected to a third party website or application, you are no longer governed by this Policy.
List of our suppliers
- Meta (advertising analysis): https://www.facebook.com/privacy/policy/
- Google (advertising and data analysis): https://policies.google.com/privacy?hl=en&gl=en
- To prevent Google Analytics from collecting your data: https://tools.google.com/dlpage/gaoptout?hl=en
- To personalize ads appearing on different Google platforms: http://www.google.com/settings/ads
- Mailchimp (e-mail marketing): https://mailchimp.com/legal/privacy/
- Microsoft (advertising and data analysis): https://privacy.microsoft.com/fr-ca/privacystatement
Parties with whom it may be legally necessary: we may disclose your information if required to do so by law or if such disclosure is necessary in order to:
- Comply with the law or comply with legal process;
- Protect Sugi Sports Inc.’s rights or property;
- Protect the security of our Website, our users and their data.
Parties who may be involved in a financial transaction: We may transfer your data following a change of control, merger, liquidation, or other transaction involving Sugi Sports Inc.. The information required for this process will only be used to complete the transaction, and we will only disclose this information without your consent if we are permitted to do so by law. We will take the necessary measures to protect the confidentiality of this information and will destroy it if the transaction is not completed or if its use is no longer necessary for the purposes of completing the transaction.
Please note that you may leave our website by clicking on certain links on our website. We assume no responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.
Your rights
Data protection laws give you certain rights in relation to your information. In particular, you may :
- Request access to your data in order to verify it. Please note, however, that we reserve the right to ask you for additional information to prove your identity;
- Ask us to modify or rectify your data;
- Ask us to delete personal data in our possession, unless we are obliged to retain it in order to comply with legal obligations, for example;
- Object to the processing of your data, unless we have legitimate grounds which would override your rights or interests, or if we need to continue to process such data for the establishment, exercise or defense of a legal claim;
- Ask us to restrict the processing of your data if it is incorrect, if you believe that our processing of it is unlawful or if we no longer need to process your data, but need to retain it for legal purposes;
- Request your personal data and information in an accessible format;
- Withdraw your consent to the processing of your personal data;
- File a complaint with the competent authority if you believe that we are processing your data in breach of applicable data protection laws.
Access and control of your data
You can check, modify or delete your personal information by emailing us at info@sugisports.com or using the contact details at the end of this Policy. We will respond to your request as quickly as possible. Please provide us with sufficient details so that we can identify you and respond to your request.
How long we keep your data
We will retain all information we collect for as long as is necessary to fulfil the purposes for which we have collected it or for other essential purposes such as complying with legal obligations. We will destroy this data at the end of this period, or if you decide to withdraw your consent. If you so request, once your data has been deleted, you will receive confirmation that your request has been processed.
Age of consent
We do not solicit or collect personal information from minors under the age of 14. If you are a parent or guardian and you become aware that a minor under the age of 14 has provided us with personal information, please contact us. If we become aware that we have collected personal information from a minor under the age of 14 without parental consent, we will delete any information that may have been collected.
Competent authority
If you are not satisfied with our response to a request concerning your personal information, you may contact the Commission d’accès à l’information du Québec, the public body responsible for overseeing personal data management and processing practices in Québec, or the Office of the Privacy Commissioner of Canada for Canada.
Commission d’accès à l’information du Québec
Adress :
Bureau 900
2045, rue Stanley
Montréal (Québec) H3A 2V4
Phone number: 514 873-4196
Fax: 514 844-6170
Toll-free: 1 888 528-7741
Mail : cai.communications@cai.gouv.qc.ca
Website: http://www.cai.gouv.qc.ca
Office of the Privacy Commissioner of Canada
Adress :
30, rue Victoria
Gatineau (Québec)
K1A 1H3
Toll-free : 1-800-282-1376
Phone number : 819-994-5444
Fax: 819-994-5424
Website: https://www.priv.gc.ca/
Changes to the Policy
We reserve the right to modify this Policy at any time; please consult it frequently. Unless otherwise specified, changes to this Policy will be effective immediately upon posting on our website. If changes are made to this Policy, we will notify you here of the update so that you are aware of what information we collect, how we use it and under what circumstances, if any, we disclose it.
Questions and contact details
If you wish to access, correct, modify or delete any personal information we have about you, file a complaint, or if you simply want more information, you can contact us at the following coordinates:
Sugi Sports Inc.
To the attention of the person responsible for the protection of personal information
3115, de la Pinière, Suite 200, Terrebonne, QC, J6X4P7, Canada
info@sugisports.com